Privacy Policy

Effective Date: [11/5/2025]

Venom Property Maintenance ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following data:

• Your name, phone number, email address, and enquiry details when you contact us.

• Information about your property when requesting quotes or services.

• Website usage data through analytics tools (e.g., Google Analytics).

2. How We Use Your Information

We use your data to:

• Respond to your enquiries.

• Provide our property maintenance services.

• Improve our website and services.

• Maintain records for legal and business purposes.

3. Sharing Your Data

We do not sell or rent your data. We may share your information with:

• Service providers assisting with business operations (e.g., IT support).

• Legal or regulatory bodies if required.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

5. Your Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request deletion of your data (where legally permissible).

• Object to or restrict certain data processing activities.

• Lodge a complaint with the Information Commissioner’s Office (ICO).

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and support marketing efforts.

What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you interact with our site.

Types of Cookies We Use:

• Essential cookies – Necessary for website functionality.

• Analytics cookies – Help us understand how visitors use our site (e.g., Google Analytics).

• Marketing cookies – Used to deliver relevant ads or track performance of marketing campaigns.

Managing Cookies:
You can choose to accept or reject cookies using the cookie banner on our site. You can also change your browser settings to block or delete cookies at any time.

For more information on managing cookies, visit: www.allaboutcookies.org

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Venom Property Maintenance
Email: [email protected]
Website: www.venompropertymaintenance.co.uk